Marketing & back-office plan

How we grow visits and revenue online and offline — and how the admin app becomes a full sanctuary operating system.

Online marketing

Patreon + GTFA loop

Every social post ends with: play GTFA → earn tokens → feed a real animal → join Patreon for daily bonuses.

Short-form video

Reels/TikTok/Shorts: 15s animal moments + QR on screen. Pin link-in-bio to /app/scan and /membership.

Google Business + SEO

Weekly photo posts, Q&A, and landing pages for “animal sanctuary Epping”, parties, school visits.

Email / SMS nurture

After booking: passport challenge. After visit: adopt + Patreon. Monthly: wish-list item of the week.

Paid ads (small budget)

Meta/Google geo-fenced 20 miles: parties, half-term open days, GTFA “feed a real animal” creative.

Creator / school packs

Free education visit for local creators/teachers in exchange for content + passport pack sales.

Offline / on-site marketing

Enclosure QR + passport

Printed labels already in admin. Hand out stamp cards / digital passport via /app/scan at entry.

Till upsells

POS prompts: gift voucher, adopt, Patreon flyer with QR to membership.

Local partnerships

Libraries, soft-play, garden centres, hotels — voucher racks and “family day out” posters.

Events calendar

Half-term themes, night feeds (ticketed), corporate CSR days, birthday open evenings.

Press & community

Rescue stories to Essex Live / BBC Essex; parish newsletters; supermarket community boards.

On-site signage

“Scan to learn / play to feed” boards near entrance linking GTFA + Patreon.

Sanctuary OS roadmap (Monday.com-style)

Goal: one app where staff prove duties, raise animal concerns, run till sales, fulfil game feeds, and see full stats — from POS to welfare.

Phase 1 — Live now

  • Duties board with staff check-offs
  • Animal concerns + care logs
  • Medical file: vet PDFs, prescriptions, medicine checklists, weights
  • Stock & enclosure register with low-stock alerts
  • POS till (tickets/shop/café) with voids, discounts, stock link — Roller replacement path
  • Clock in/out + QR + payroll periods
  • Unified calendar (+ Google) across bookings, shifts, meds
  • GTFA feed queue → care log
  • Ops stats + analytics

Phase 2 — Next 30–60 days

  • Shift roster published for the week
  • Card terminal / SumUp sync into POS
  • Patreon OAuth “connect account” in GTFA
  • Push notifications for open CRITICAL concerns + overdue meds
  • School passport PDF export
  • Breeding / pedigree records

Phase 3 — Full sanctuary OS (beyond ZIMS for GTKA)

  • Monday.com-style boards: Care, Front of house, Fundraising, Maintenance
  • Automated daily duty generation by enclosure
  • Unified CRM: visitors, patrons, adopters, schools
  • Native iOS/Android shells around the PWAs
  • Offline-first meds & till for poor signal days