Marketing & back-office plan
How we grow visits and revenue online and offline — and how the admin app becomes a full sanctuary operating system.
Online marketing
Patreon + GTFA loop
Every social post ends with: play GTFA → earn tokens → feed a real animal → join Patreon for daily bonuses.
Short-form video
Reels/TikTok/Shorts: 15s animal moments + QR on screen. Pin link-in-bio to /app/scan and /membership.
Google Business + SEO
Weekly photo posts, Q&A, and landing pages for “animal sanctuary Epping”, parties, school visits.
Email / SMS nurture
After booking: passport challenge. After visit: adopt + Patreon. Monthly: wish-list item of the week.
Paid ads (small budget)
Meta/Google geo-fenced 20 miles: parties, half-term open days, GTFA “feed a real animal” creative.
Creator / school packs
Free education visit for local creators/teachers in exchange for content + passport pack sales.
Offline / on-site marketing
Enclosure QR + passport
Printed labels already in admin. Hand out stamp cards / digital passport via /app/scan at entry.
Till upsells
POS prompts: gift voucher, adopt, Patreon flyer with QR to membership.
Local partnerships
Libraries, soft-play, garden centres, hotels — voucher racks and “family day out” posters.
Events calendar
Half-term themes, night feeds (ticketed), corporate CSR days, birthday open evenings.
Press & community
Rescue stories to Essex Live / BBC Essex; parish newsletters; supermarket community boards.
On-site signage
“Scan to learn / play to feed” boards near entrance linking GTFA + Patreon.
Sanctuary OS roadmap (Monday.com-style)
Goal: one app where staff prove duties, raise animal concerns, run till sales, fulfil game feeds, and see full stats — from POS to welfare.
Phase 1 — Live now
- Duties board with staff check-offs
- Animal concerns + care logs
- Medical file: vet PDFs, prescriptions, medicine checklists, weights
- Stock & enclosure register with low-stock alerts
- POS till (tickets/shop/café) with voids, discounts, stock link — Roller replacement path
- Clock in/out + QR + payroll periods
- Unified calendar (+ Google) across bookings, shifts, meds
- GTFA feed queue → care log
- Ops stats + analytics
Phase 2 — Next 30–60 days
- Shift roster published for the week
- Card terminal / SumUp sync into POS
- Patreon OAuth “connect account” in GTFA
- Push notifications for open CRITICAL concerns + overdue meds
- School passport PDF export
- Breeding / pedigree records
Phase 3 — Full sanctuary OS (beyond ZIMS for GTKA)
- Monday.com-style boards: Care, Front of house, Fundraising, Maintenance
- Automated daily duty generation by enclosure
- Unified CRM: visitors, patrons, adopters, schools
- Native iOS/Android shells around the PWAs
- Offline-first meds & till for poor signal days
